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Tennille & Co. Charlotte
2823 Selwyn Ave.
Charlotte, North Carolina 28209
Phone: 704-369-0062
Fax: 704-369-0065
Email: charlotte@tennilleandco.com
Hours: Mon – Sat 10-6

Products & Delivery

All orders will be shipped within 5 to 7 business after order has been placed. If item(s) are backordered, you will be notified by customer service.

Returns / Exchanges
All returns and/or changes should be complete within 30 days of the shipping date. Just complete the exchange / refund form with your merchandise. Simply repack the item(s) in its original packing including tags and ship to:

Tennille & Co. Online
c/o Return / Exchanges
1876 Defoors Ave. Bldg #1
Atlanta, Georgia 30318

Shipping and handling are not refundable. Exchanges and returns will be processed immediately. You should receive exchanges and / or refunds within 5 to 7 business days after we receive the merchandise.

Shipping & Handling Charges

Additional Charges for 3 Day / 2 Day / Next Day

Order Subtotal	UPS Ground	UPS 3 Day	UPS 2 Day	UPS Next Day
0 - $60.00	$6.75	$15.00	$20.00	$25.00
$60.01 – $120.00	$9.75	$15.00	$20.00	$25.00
$121.00 - $180.00	$12.75	$15.00	$20.00	$25.00
$181.00 - $240.00	$15.75	$15.00	$20.00	$25.00
$240.00 +	$18.75	$15.00	$20.00	$25.00

Payment Options

We accept American Express, Visa, Mastercard, and Discover. Also, Tennille & Co Gift Card may be purchased and redeemed on our website. All gift cards may be used on the internet and in our retail stores.

Gift Wrap

Simple gift wrap is available at no charge. Choose between pink, blue, and yellow for our children’s gifts, white for wedding gifts, and our standard Tennille & Co gift wrap.

Customer Privacy

Providing Tennille & Co Online and our retail stores with email and postal addresses will ensure that you are up to date with all internet sales, retail store information, and special events. This information will not be shared or sold to any outside parties. Please contact customer service if you would like to be taken off our mailing / email list.

Website Security

Tennille & Co Online is secured by Verisign, which enables us to provide a secure environment for all our internet transactions. We are committed to website security and will continue to protect our customers.